African Furniture Removals
About the company
We are one of the top Removal Companies in South Africa and can provide you with furniture removal services, storage, packing and wrapping and insurance for your peace of mind. We transport your furniture at a fraction of the normal price because we arrange a part load or share load. This means that most of your trip has already been paid for! Call today to get a free quotation: 079-620 4696
Project images
Reviews
“Feedback”
Was not happy things were broken in boxes .My tumbledryer door was broken off .A box was missing.Insurance was not covering anything of importance only for accidents ,highjack of load and fire .No insurance for breakages .
Reply from African Furniture Removals
Dear Niels, We are disappointed by this review after our efforts to assist. Insurance: We were transparent that we only offer Goods-In-Transit cover (Fire/Collision/Hijacking), as stated in your Quote and Invoice. Clients must arrange their own All-Risk cover for handling damages. Resolution: Even though your damage was not covered and we were not liable, we still paid you R1,000 from our own pocket as a goodwill gesture. We strive to be fair and helpful, so it is disheartening to receive this rating after going the extra mile to assist you financially. African Furniture Removals
“Not Impressed”
African Moving Company was awesome to work with. Great at coming back to me assisting where needed. They were extremely impressive. Then I paid my deposit. Not 10 min later they moved the date that we had been discussing for weeks. This meant i incurred extra costs for factors involved in the move including then having to take unpaid leave. They day of the move the guys loading the truck could not fit it all in. After he asked for an "incentive" payment they got it all in the truck. My wife had no option as she was on her own back in the home town as the rest of us already had to drive back. Furniture was offloaded in a complete mess. Also just left strewn over the front yard out in the elements and they broke furniture. We did pay for insurance. However, all i keep getting asked for is the pictures which i have already sent and the standard line "I am discussing with the team" If you are thinking of moving you can do better. Rather look at other service providers.
“Total satisfaction”
Awesome experience. Extremely professional. Highly recommended.
“Fantastic price, great movers!”
I was so skeptical as the price was WAY below any other quote I received. I was preparing myself for all sorts of hidden costs or dealing with shady people, and I was SO SO happy with the move! Lovely staff, handled all with care and a good sense of humour. Really impressed and super appreciative!
“GP to WC”
Collection on time. Vakue for money.
Reply from African Furniture Removals
Thank you for taking the time to leave a review. We’re glad to hear that collection was on time and that you found our service to be good value for money. We appreciate your feedback on quality and customer service and look forward to assisting you again in the future.
“Joburg to George”
Friendly staff & great value
“Good and quick”
They picked up and delivered within the span of a week.
“Efficient affordable moving company”
I moved from Jhb to Cape town and all my stuff arrived intact they were professional and I would recommend them to anyone doing a move..
“They Good”
They were good, would recommend
“They stand on business, need to be transparent”
Quote was solid, delivery was quick. i guess communication could have been better because after pick up, smaller amounts start piling up and you are introduced to new costs. They must ask questions before finalizing a quote.My final price went from R7400 to almost 10K
Q&A
How did you start your business?
We started African Furniture Removals in 2012 to fill the gap between the client and the service provider in order to give transport companies bulk to keep their wheels turning and to provide clients with top service at the lowest prices.
What makes your services standout?
The price...we provide a top quality service at a rate that is below the market. We do this by combining loads as well as getting our clients a back-load or return load. This way the transport company gets's a load for their empty running truck and the client gets a great service at half the going rate. Win-Win!
What is your top advice for your customers?
Plan ahead Color code boxes per room/person Use Excel to make a list of all the items in each box Use bubble wrap Use more bubble wrap For more info follow this link on answers to many of your questions: http://africanfurnitureremovals.co.za/blog/