Monarch Moving & Storage
Cape Town and Gauteng
About the company
At Monarch Moving, nothing is more important than making your move as stress-free as possible. As a top moving company in Cape Town and Johannesburg, we ensure that your possessions get from A to B safely, smoothly, and efficiently. We treat your belongings as respectfully as we would our own – great service is in the finer details, after all.
Project images
Reviews
“Monarch Moving”
Although the delivery was very late. All went well and staff are good
Reply from Monarch Moving & Storage
Dear Laetitia, Thank you for entrusting Monarch Moving with your relocation. Apologies for the arrival at your delivery address. Glad that apart from the late arrival all else went well. Best regards Anton
“Friendly , efficient, but lost number of items”
A very pleasant team, both at pick-up and delivery. Unfortunately we lossed some stuff of which some was recovered. I do belief it is the problem with shared moves? I will still recommend them but with a bit of caution. Slow down their process (speed) of loading and offloading to take care of control.
“Impressed”
Very professional service. They had up to date information. When I asked a question I received feedback the same day.
Reply from Monarch Moving & Storage
Dear Regan, Thank you for your review, we are happy to hear our team could leave a good impression! All the best! The Monarch Team
“Montagu Move”
The pickup in Joburg was very good. They were on time both days and worked well. Dropping us was another story. The driver and co-driver had to do the whole unload. The crew from Cape Town only arrived at 16h45. I had arranged for a shuttle at 08h30 whom I had to pay for the day. I phoned the owner who offered to reimburse me for the driver of the shuttle. He asked me for my bank details but never made the payment. When I asked him where the crew was, he said that he had the whole day to offload. Not a pleasant experience!!
Reply from Monarch Moving & Storage
Dear Brian, Thank you for your feedback. I am in agreement that the delivery in Montagu could have been handled better regarding timing. Our office dispatched a vehicle from Cape Town via a small collection in Somerset West and this where we were delayed. Your re-imbursement of R1000 will be made today. Apologies Brian, we will take your comment on the chin. Regards Anton
“Awesome”
The best moving experience so far. Worth every cent
Reply from Monarch Moving & Storage
Dear Mahe, Happy to hear that you fund your experience with Monarch Moving as 'awesome' All the very best in the City of gold.
“Friendly Service”
Contact person was very friendly and efficient. We will use them again for a future move
“Monarch Moving review”
Very good - excellent communication and all furniture arrived in good order and on time.
Reply from Monarch Moving & Storage
Dear Adam Thank you for your feedback. All the very best. Regards Monarch Moving
“Move from CPT to JHB”
It was only a pleasure dealing with Monarch. They took away the stress of moving our personal belongings from Somerset West to Kempton Park. We will refer Monarch to our friends and family and will make use of their services if necessary.
“Not the best experience”
not the best experience at all
“Indifferent”
At first to get the sale, customer service was excellent and sales pitches were good. I was told that I won’t be asked to pay a cent extra like other moving companies do but this wasn’t the case. Some of my stuff got damaged and I am still waiting for it to be sorted out. Upon accepting the quote I was told that they insure the items fully and if anything gets damaged it will be replaced, this wasn’t the case. They said they will repair it and then sent me a settlement of half of the repair quote. So I would have to pay the other half for damages due to their negligence. There were ups as well but unfortunately the downs have left a bad taste in my mouth so I guess the choice is yours if you would like to take the gamble.
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Company location
Monarch Moving & Storage
PO Box 2281, Somerset West 7130
Somerset West
7130
South Africa
Company facts
